Housing Management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

SHN Charter Performance 2023/24 Briefing Session – presentation – June 2024

Presentation by SHN on 2023/24 Charter Performance based on member data received at June 2024.

Member Query – Prisoner Abatements – June 2024

Responses received to a recent member query on prisoner abatements - June 2024.

Quarterly Benchmarking 2023-24 Q4 LA report

This is the report on the Local Authorities who submitted quarterly data for Q4 of 2023-24.

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