Housing Management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

Quarterly Benchmarking 2024-25 Q1 RSL report

This is the report on the Registered Social Landlords who submitted quarterly data for Q1 of 2024-25.

Quarterly Benchmarking 2024-25 Q1 LA report

This is the report on the Local Authorities who submitted quarterly data for Q1 of 2024-25.

Member Query: Rent Increase Notifications

The network received a query from a member regarding members rent increase notifications. Eighteen full responses were received. The majority (17) of housing providers advised that they continue to issue rent increase notifications by mail, however four RSLs advised that they are actively working toward delivering these by email in future.

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