Housing Management for RSLs
Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.
About
Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.
This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.
Who is it for
This community of practice is for RSL members and will meet four times per year. Two of these will be in collaboration with the LA Housing Management Community of Practice.
Key Content
1
Improving tenant participation and scrutiny – best practice
2
Using IoT to tackle fuel poverty
3
Untangling evictions post Covid-19 – best practice
4
A harm centred approach to Anti-social behaviour
5
Digital by design – best practice
6
Building a digital customer experience
7
Cyber security
Services
Forthcoming Events
Housing for Varying Needs, Consultation Workshop
Latest News
Judicial review finds in favour of the Scottish Government
Charter data for 2022/23 now available – SHN Benchmarking Tools updated
Publications and reports
Member Query – Tenant Satisfaction Survey frequency – November 2023
Member Queries: Crisis Funds
Member Query – Incentive schemes at end of tenancy – November 2023
Past Events
Housing Assocation and Co-operatives Forum
Charter Performance – A Sector Overview
Become a member
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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.
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