Housing Management for RSLs
Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.
About
Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.
This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.
Key Content
1
Improving tenant participation and scrutiny – best practice
2
Using IoT to tackle fuel poverty
3
Untangling evictions post Covid-19 – best practice
4
A harm centred approach to Anti-social behaviour
5
Digital by design – best practice
6
Building a digital customer experience
Services
Publications and reports
Member Query – Estate Management Modules – November 2024
Member Query: Offers and Refusals
Member Query: Domestic Vioence
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