Housing Management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

Member Query – Woodburning Stoves and Open Fire Chimneys – January 2025

Responses received to a recent member query on woodburning stoves and open fire chimneys. January 2025

Member Query – Void Management – January 2025

Responses received to a recent member query on voids management. January 2025

Member Query – Processes following the death of a tenant – December 2024

Responses received to a recent member query on the processes followed by landlords following the death of a tenant. December 2024.

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