Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

Jump to resources

About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

HM Forum – Tenancy Fraud and Digital Sublet platforms (Airbnbs)

We hear from the Tenancy Fraud Forum on some examples of this and from Jamie Noble who is looking at digital platforms and how they can help identify tenancy fraud
20th Feb 2026
online via Teams

Publications and reports

Members Query – Handing in keys after tenant’s death. Jan 2026

We received a good number of responses to this query which questioned what landlords policy and procedures were for families handing in keys after a tenant had passed away.

Members Query – Decoration allowances Jan 2026

Members Query - Decoration allowances January 2026

Members Query – Hoarding Training for staff January 2026

Responses to member query sent at the end of January requesting information about Hoarding and poor house conditions training for staff.

Become a member

Already a member? Log in

Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

Is your organisation a member already?

Please fill out the form below and we will send you your login credentials within a few days.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.