Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

Hospital Discharges for tenants – Housing Options Scotland

Join this webinar exploring the Hospital to Home project at the Queen Elizabeth University Hospital (QEUH), and the critical role housing professionals play in supporting safe and timely discharge.
11th Mar 2026
online via Teams

Welfare Reform Forum March 2026

Join your colleagues from other local authorities and RSLs to hear from DWP and Scottish Government representatives about current matters around welfare benefits
26th Mar 2026
Online

Publications and reports

DVFM Report – Tenant Satisfaction in New Affordable Housing 2022-2025

This is SHN’s first report on tenant satisfaction in new developments. The findings are based on feedback from 413 tenants living in 723 new homes delivered by seven local authorities and nine registered social landlords between July 2022 and November 2025.

Become a member

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