Performance and Service Improvement for RSLs and Co-ops

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

 

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About

Strong governance is pivotal in housing associations and co-operatives, providing strategic direction and leadership necessary to create successful organisations. This community of practice comes together to consider regulatory requirements and developments alongside other national scrutiny developments.

This community of practice will develop your skills and knowledge to meet regulatory and statutory requirements and other national scrutiny developments.  We will explore approaches and tools for performance improvements and service developments.  

 

Key Content

1

Tenant insight – a toolkit for landlords

2

Tenant scrutiny panels – best practice

3

Getting to know you – collecting equalities information

3

What is value for money – best practice

5

Regulatory intervention – sharing best practice

Services

Forthcoming Events

Annual Network Indicators Consultation – 2026

Virtual consultation session where members will discuss the proposed changes to the Annual Network Indicators for 2026. The session is expected to last between one hour and one and a half hours.
17th Feb 2026
Virtual Event on Microsoft Teams

Become a member

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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

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